Frequently asked questions [FAQ'S]

Welcome to the Kesarika Jewels FAQ section! Here, we’ve answered some of the most common questions about our jewelry, services, and policies to help you Shine in Every Style. If you have any other questions, please feel free to reach out to us.

1. Is the jewelry authentic?

Yes, all our jewelry is crafted with genuine materials, including certified gemstones, gold, silver, and other high-quality metals. We ensure authenticity and quality by sourcing our materials from trusted suppliers and providing certifications where applicable.

2. Can I order online?

Yes, you can browse our entire collection and place orders directly through our website. We’ve designed our online platform to provide a seamless shopping experience, complete with secure payment options and delivery tracking.

3. What payment options are available?

We accept multiple payment methods, including debit cards, bank transfers, and select digital wallets. All transactions are secure and encrypted for your protection.

4. How long does delivery take?

Delivery times depend on your location and the type of jewelry ordered. Typically, domestic orders are delivered within 5-7 business days.

5. How can I take care of my jewelry?

To maintain the shine and quality of your Kesarika Jewels pieces, store them in a dry, clean place away from direct sunlight and chemicals. Clean your jewelry regularly with a soft cloth and avoid wearing it during activities that may cause physical damage.

6. How can I contact customer service?

You can reach our customer service team via email, phone, or the contact form on our website. Our team is dedicated to providing personalized assistance, whether you need help with a purchase, customization, or any other query.

7. Are there any discounts or loyalty programs available?

We frequently offer promotions, discounts, and special offers to make your shopping experience even more enjoyable. Subscribe to our newsletter to receive the latest updates on exclusive deals and loyalty rewards.

8. How can I stay updated on new collections and promotions?

You can subscribe to our newsletter, follow us on social media, or check our website for the latest collections, promotions, and updates.

Thank you for choosing Kesarika Jewels – where we help you Shine in Every Style! If you need further assistance, please reach out. We’re here to make your shopping experience as smooth and delightful as possible.